healthcare customer service representative job description

As a durable medical equipment (DME) customer service representative, you will enter new referrals and update all existing patient information which includes demographics, insurance, and benefit information. Desktop Support Technician salaries ($41k) ... 17 Change Healthcare Healthcare representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Healthcare representative … Job Description At SYKESHome, we help people one caring interaction at a time - that includes you! Healthcare Customer Service Representative Teletech Oct 2011 to Current. Strong decision making and analytical abilities; Ability to identify customer needs and clearly articulate products and services; Knowledge of medical terminology is a huge plus; Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime; Ability to pass all skill assessments including demonstrated experience with Microsoft applications; Fluent in verbal, written, and communication skills in either Korean, Mandarin, or Cantonese; Ability to pass a background check and drug screen; Stable work history with call center experience; Strong detail orientation and excellent communication/listening skills; Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens; Proficiency in using Microsoft word, Excel and an electronic medical record system is preferred; 1+ year(s) of experience in a customer service environment required; Experience in a healthcare role with a heavy emphasis over the phone preferred. Start … Modify this customer service job description with the key duties and responsibilities for your CSR role. Get hired. Health Care Customer Service Representative Job Description Template Our company is looking for a skilled healthcare customer service representative to join our growing staff. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. The qualifications and skills section is often the shortest, which means many only consider it as an afterthought. Capacity to navigate stressful situations with ease. Our company is looking for a Healthcare Customer Service Representative to join our team. 4,343 Healthcare Customer Service Representative jobs available on Indeed.com. Ensuring that your workspace remains tidy, and that you are equipped with all relevant tools and resources. United Healthcare Customer Service Representative Convergys - Laredo, Texas 02/2017 - Current. Available to work shifts, which may include work during evenings, weekends, and public holidays. Rotech Healthcare Inc. is always seeking outstanding people to join our Customer Service Representative team. Requirements to hire or to get hired as a Healthcare Customer Service Representative. Providing extant and prospective members with the details of network providers. Ability to calm irate, anxious, or grieving customers. Customer Service Representative Job Description. In this role you will be responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement. Customer Service Representative, Customer Solutions Specialist, Customer Support Representative and more on Indeed.com Health Care Customer Service Representative Job Description. Customer Service Representative Healthcare jobs now available. Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. Answering telephonic and e-mail inquiries in a timely manner. We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. / near Robinsons Tera & Exxa Tower) Schedule: Night shift. Superb verbal and written communication skills. Post a Health Care Customer Service Representative job to 100 job boards with one submission. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Free, fast and easy way find a job of 1.402.000+ postings in Jackson, MS and other big cities in USA. Full-time, temporary, and part-time jobs. In reality, this is the section that determines how many candidates apply. Job email alerts. Medical customer service representatives are literally the voice of a brand, and foster strong relationship between the organization they represent and their customers. Computer literate with an above-average typing speed. Insurance Customer Service Representative, Insurance Customer Service Representative Jobs. Job Description Insurance Agent/Healthcare Customer Service Representative/Call Center BCforward is seeking a highly motivated and experienced Insurance Agent/Healthcare Customer Service Representative/Call Center at Conway, AR 72034 Handle inbound calls from customers with inquiries and questions regarding their health insurance, wellness programs, prescription plans and help provide the best solutions for the customers' health and financial well-being. 2,855 healthcare customer service representative jobs available. Assures accurate data entry and completion of preference data in the medical management system. Healthcare Customer Service Representative Job description Would you ... and talented Healthcare Customer Service Representatives to make a long-term home in our organization. A: A medical customer service representative performs informational and service-related duties on behalf of a medical provider or health care company, typically at a call center or office. Health Care Customer Service Representatives supply individuals with details about the extent of their health insurance coverage. Love your job. Deferring queries to your line manager if you are unable to answer them. Verified employers. In this important role, you will work with patients and their families to explain … The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Customer Care Representative Job Specifications. Posted: (1 days ago) Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Furnishing members and health care practitioners with details regarding members' benefits. Call Center Customer Service Representative Job Description, Customer Service Representative Job Description, Health Care Customer Service Representative Interview Questions, Call Center Customer Service Representative Interview Questions, 7 Customer Service Interview Questions You Need to Ask. Educated clients on policy benefits and services. We're hiring Customer Service Representatives in support of clients serving customers in the medical field. You should also advise current and prospective members about the most suitable plans based on their needs. Canceling members' plans upon their request, or due to recurrent non-payment, if directed by your line manager. There is another section in your customer care representative job description that you may be neglecting. This way, you can position yourself in … Customer Service Representative. We are hiring a Customer Service Representative to manage customer queries and complaints. Calculated quotes and educated potential clients on insurance options. Nature of Business: Healthcare/ Medical Records Retrieval. Job Description We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TeleTech in … Apply to Customer Service Representative and more! New Customer service representative for healthcare account Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers Search and apply for the latest Healthcare customer service representative jobs in Jackson, MS. Prior experience as a Customer Service Specialist or equivalent, ideally within a similar setting. Medical Customer Service Representative Job Description, Duties, and Responsibilities. Advising members of outstanding co-payments. Customer Service Representative Job Description Template. How to write a Customer Service Representative job description Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … An outstanding Health Care Customer Service Representative will possess an aptitude for learning and continual development. A customer service representative spends their days answering consumer questions, resolving complaints, and taking orders. Join the Rotech Healthcare Inc. A safety representative assists in the development and implementation of the given facility’s health and safety programs relating to wellness, ergonomics, industrial hygiene, etc. Guide the recruiter to the conclusion that you are the best candidate for the healthcare customer service job. Health Care Customer Service Representative Job Description Template We are searching for a patient and attentive Health Care Customer Service Representative to join our bustling organization. Talent Network today to stay up-to-date on our current openings for Customer Service Representative jobs as they become available! Completely free trial, no credit card required. We are seeking a dedicated Customer Service Representative. 3918 Healthcare Customer Service Representative jobs and careers on totaljobs. Description. The low-stress way to find your next healthcare customer service representative job opportunity is on SimplyHired. Collect Premiums. Mommy Jobs Online (www.mommyjobsonline.com) is seeking customer service representatives to conduct outreach phone calls to Veterans to enroll them into the Healthcare Program and document care preferences. New healthcare customer service representative careers are added daily on SimplyHired.com. How much does a Healthcare Customer Service Representative make in the United States? To ensure success as a Health Care Customer Service Representative, you should be able to process and disseminate vast amounts of information. You will be required to field scheme-related queries from customers, provide pre-authorizations for medical treatment, and outline information regarding co-payments. Competitive salary. Find and apply today for the latest Healthcare Customer Service Representative jobs. They are the key public-facing part of a company, although more often than not, interaction is by phone, email, or live chat, rather than in person, and they frequently work for a business process outsourcing firm rather than directly for the company itself. Granting pre-authorizations for medical treatment, if covered. Work with us as a: Medical Customer Service Representative. Thorough, with excellent listening skills. In addition to being well-versed in an insurance company's policies and procedures, you will likely be required to make judgment calls on a variety of different issues. It’s actually very simple. Customer Service Representative job description. Health Care Customer Service Representatives typically work in call centers owned by or affiliated with health insurance providers. Find Change Healthcare Customer service representative jobs on Glassdoor. Customer Service Representative I salaries ($27k) Desktop Support Technician jobs. Healthcare Representative Jobs description A safety representative serves as a consultant in coordinating safety and health programs. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. 8 Change Healthcare Customer service representative jobs, including salaries, reviews, and other job information posted anonymously by Change Healthcare Customer service representative employees. Health Insurance Customer Service Job Description. Working in a customer service position with an insurance company can present unique challenges. See salaries, compare reviews, easily apply, and get hired. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. What Does a Medical Customer Service Representative Do? In this role, you will be responsible for answering phone calls from current, past, and prospective customers. Search 46 Healthcare Customer Service Representative jobs now available on Indeed.com, the world's largest job site. We’ll get you noticed. Healthcare Customer Service Representative tasks and skills. Position: Customer Care Representative. Provide assistance to members and/or providers regarding website registration and navigation; Process written customer correspondence and provide the appropriate level of timely follow up; Document all activities for quality and metrics reporting through the Customer Relationship Management (CRM) application; Respond to customer inquiries via telephone and written correspondence in a timely and appropriate manner; May coordinate member transportation and make referrals to other departments as appropriate; Maintain performance and quality standards based on established call center metrics including turn-around times; Ability to accept and embrace changes within the current business environment; Professionally handle a high volume of incoming calls; Maintain a balance between company policy and client benefit in decision making; Resolve customer issues via one call resolution guidelines and/or escalated process; Responsible for call disposition or compiling and generating reports as required; Ability to utilize and navigate multiple systems simultaneously; Be dependable and meet all attendance requirements; Meet or exceed company and client performance metrics; Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers. Greeting customers in a friendly, professional manner using the suggested script. Company: iFive (Start-up/captive company) Location: Zeta Tower, Bridgetowne C5 Libis Quezon City (across I.P.I. Examples of Healthcare Customer Service Representative job descriptions from real companies. New Healthcare customer service representative Jobs in Philippines available today on JobStreet - Quality Candidates, Quality Employers Position with an insurance company can present unique challenges, insurance Customer Service Representative Convergys -,... Added daily on SimplyHired.com due to recurrent non-payment, if directed by your line manager you... Your next Healthcare Customer Service Representative job description with the key duties and for... For answering phone calls from current, past, and escalate complaints across a number of communication.... Opportunity is on SimplyHired and attentive health Care practitioners with details about the of. 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Can present unique challenges, or due to recurrent non-payment, if directed by your manager. This way, you can position yourself in … Customer Service Representative on... You healthcare customer service representative job description be required to field scheme-related queries from customers, provide pre-authorizations for treatment! And responsibilities for your CSR role advise current and prospective members with the details of Network providers Representative are... The best candidate for the Healthcare Customer Service Representative to join our Customer Service Representative to join Customer! Members about the extent of their health insurance providers past, and taking orders them. To 100 job boards with one submission weekends, and outline information regarding co-payments our company is looking for skilled. Prior experience as a health Care Customer Service Representative jobs latest Healthcare Customer Service Representative in... 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